Returns & Exchanges
At Delta Cycle, we want you to feel confident in your gear, which is why we offer a 30-day hassle-free return policy for all unused sports equipment and accessories. If your purchase doesn't meet your performance standards, we are committed to making it right through a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unused items in their original packaging, ensuring all tags and technical manuals are included to maintain return eligibility.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse inspects your returned equipment, we will issue a refund to your original payment method within 5-7 business days.